Privacy policy
We request the following information:
Customer email address – we use this information in the event that we need to send you a receipt, make contact regarding any details of your order or submission of any item that you would like CIRCLE to sell on your behalf. As well as to update you on the new stock we have in store and online unless you choose to unsubscribe.
Customer full name and address – we use this information for credit card validation and for shipping your items. As well as for direct mailing if other forms of contact do not work. We use this information in order to be able to deliver items you have bought or if we are returning your items in the event of a no sale. It is vital that the recipient’s address is accurate and includes a full postcode.
Customer telephone number / mobile number – we use this information to contact customers in the event of problems with their order such as payment failures or delivery problems and for SMS or Whatsapp updates. We will also use it to contact you about offers on and reductions of your items for sale as well as collection reminders at the end of your selling term. We use Whatsapp for buyer and seller messaging if you have opted in.
Delivery telephone number – we use this information to contact the recipient in the event of a difficulty in delivering the item. We will not contact the recipient under any other circumstances.
We value your privacy and will never lease, rent or sell your private information. All of your data is stored behind password protection and our staff have read and signed a data protection policy. In the event of a data breach, we will contact the affected parties within 24 hours of our knowledge.